Majestic Colonial Services

Hotel Majestic Colonial Punta Cana *****

Arena Gorda, Punta Cana, Dominican Republic

Majestic Colonial Punta Cana’s services are designed for couples, families and groups who want to enjoy their holidays with exclusive customer service. Exquisite gastronomy, practice your favourite sports, realx in the Spa... are only a few of the services available in our 5 stars hotel.

Guest Service Team

Located at the Lobby area for special assistance or requests. Upon arrival you will also get access to Esteysi our virtual concierge (available through your Smartphone, Tablet or computer) for direct communication with our inside team.

Room Service

Room service included from 7:00 am to 11:00 pm for the following room categories: Majestic Junior Suite, Junior Suite Ocean View, Colonial Junior Suite Ocean Front and One Bedroom Suite. Available with a supplement for the Junior Suite with Jacuzzi. Clients staying in any of the Colonial Club room categories will enjoy 24 hours room service included during their stay.


The hotel offers 11 bars located in different areas of the hotel with a selection of premium beverages included in some bars, offering various hours of operation. There are 3 additional bars for Colonial Club Clients. Wine cellar on property with a wide variety from around the world. ($)

Beach or pool towels

Beach or pool towels during your stay, you can go to one of the two service points located by the pools and we will gladly provide you with a new towel with the towel card your received at check in. Remember that, before leaving, you must return the towel to one of the booths. Hours of Service: 9:00 a.m. to 6:00 p.m.

Caribbean Street

Conveniently located between Majestic Colonial and Majestic Elegance and offering boutiques, pharmacy, minimarket, photoshop, cigars store, souvenirs, clothes ($). Here you can also find: Sports bar, Casino, La bodeguita de Majestic, Splash kids club and Convention Centre.

Splash Kids

For children between 4 and 14 years, we offer two water areas with slides, a maze numerous activities and games supervised by monitors.

Sports Bar

A renovated and modern sports bar with three big screens and numerous plasma TV's playing all major sport events from around the world.

Discotheque Coco's

Open daily at 11:00 p.m. with DJ (located at Majestic Elegance and available for all guests of Majestic Resorts over 18 years old.)

Health Center

Available 24 hours a day, seven days a week The Health Center service is provided by Punta Cana Hospital & Medical Centre ($). For the convenience of our guests there is also a Pharmacy.

Handicap Rooms

Accessible rooms available in the Colonial Club Junior Suite with Jacuzzi room category. (subject to availability)

Catholic church services

Catholic church where Mass is celebrated every Saturday. The church is accessible to both customers of Majestic Colonial, Majestic Elegance and Majestic Mirage.

Others services

If you want to arrange taxi transportation while at the hotel please request it to our front desk, guest service or bellboys. Courtesy showers are available in the lobby area for the convenience of those guests with late departures.

Others services

  • Air conditioning Air conditioning
  • Bath amenities Bath amenities
  • Entertainment Entertainment
  • Elevator Elevator
  • Bar Bar
  • Business center Business center
  • Safe deposit box Safe deposit box
  • King size beds King size beds
  • Individual air conditioning Individual air conditioning
  • Club Club
  • Show Cooking Show Cooking
  • Cocktail bar Cocktail bar
  • Cocktails Cocktails
  • Luggage storage Luggage storage
  • Buffet breakfast Buffet breakfast
  • Continental Breakfast Continental Breakfast
  • NightclubNightclub
  • Hydro massage shower Hydro massage shower
  • Handicap facilities Handicap facilities
  • Pharmacy Pharmacy
  • Gym (free of charge) Gym (free of charge)
  • Handicap equipped rooms Handicap equipped rooms
  • Jacuzzi in the room Jacuzzi in the room
  • Garden Garden
  • Laundry (extra charge) Laundry (extra charge)
  • Daily cleanliness Daily cleanliness
  • Ice box in the corridor Ice box in the corridor
  • Massages Massages
  • Coeliac menu (on request) Coeliac menu (on request)
  • Vegetarian menu Vegetarian menu
  • Minibar Minibar
  • Miniclub Miniclub
  • Live music Live music
  • Hairdresser Hairdresser
  • Piano-Bar Piano-Bar
  • Outdoor swimming pool Outdoor swimming pool
  • Tennis court Tennis court
  • Sports courts Sports courts
  • Club floor Club floor
  • Reception Reception
  • Restaurant Restaurant
  • Beauty salon Beauty salon
  • Play room Play room
  • Reading room Reading room
  • Conference RoomsConference Rooms
  • Cards Accepted Cards Accepted
  • Hairdryer Hairdryer
  • Babysitter service Babysitter service
  • Room service Room service
  • Wake up call service Wake up call service
  • Medical service Medical service
  • Snack Bar Snack Bar
  • Solarium Solarium
  • Spa Spa
  • Suites Suites
  • Telephone ($) Telephone ($)
  • Satellite TV Satellite TV
  • Swimming pool towel (with deposit) Swimming pool towel (with deposit)
  • Deck chairs Deck chairs
  • Free Wifi Free Wifi